The Representative from Five Star Bath Solutions presented a solution centered around a high-quality tub and shower combination using a grout-free composite wall system with a light marble-style finish that aligned with the request for a brighter, low-maintenance design. The materials offered included a durable, non-porous composite engineered to resist moisture, staining, and microbial growth while maintaining the appearance of natural stone. Chrome fixtures were selected to complement the updated design, along with a handheld shower on a slide bar paired with a stationary shower head for added flexibility. The company reinforced trust and authority by highlighting certified installers, proper licensing and insurance coverage, and a strong reputation supported by customer reviews and national experience.
The Representative explained that the installation process began with a complete tear-out of the existing tub and wall system down to the studs and subfloor, as confirmed by the visible demolition and framing in the images. A full inspection was conducted to identify and address moisture damage, with repairs and reinforcement completed before installation. The new deeper tub was then installed, followed by waterproof backer board, wall panels, and integrated accessories including a custom recessed niche for storage. Final assembly included updated plumbing components, fixture installation, and sealing using antimicrobial silicone. The process included a project manager visit for measurements and planning, with installation typically completed in approximately two days after the production lead time.
The Representative outlined Five Star Bath Solutions warranty and guarantee coverage, including a fully transferable lifetime warranty covering product, parts, and workmanship. The company provides local service support with responsive follow-up if needed. Additional guarantees include a best value assurance, certified craftsman guarantee, no surprise guarantee covering unforeseen conditions such as moisture damage, and a property protection guarantee ensuring the home is safeguarded throughout the project. The warranty structure provides long-term reliability and peace of mind for both current and future homeowners.
Features Presented by the Representative:
* Tub and shower combination with deep soaker-style tub
* Grout-free marble-style composite wall panels
* Non-porous, antimicrobial, low-maintenance surfaces
* Custom recessed niche for storage
* Handheld shower on slide bar with stationary shower head
* Polished chrome fixtures
* Full tear-out to studs with structural and moisture inspection
* Mold and water damage remediation as needed
* Waterproof backer board system
* Antimicrobial silicone sealing system
* Upgraded plumbing components
* Installation completed in approximately two days
* Fully transferable lifetime warranty covering product, parts, and labor
Bath & Shower Combo, Brighton Circle, Grand Blanc, MI , 48439
