Kevin Forbus of Five Star Bath Solutions outlined the benefits of the exclusive Smart Choice system, highlighting its six-layer composition that includes a high-definition image embedded beneath a scratch-resistant, antimicrobial surface. The system is designed to mimic real stone without the upkeep, with panels that install directly over waterproof fiberglass backer boards and seal at the seams with 100% silicone rather than caulk. Kevin contrasted the Smart Choice product with acrylic and fiberglass, which are more prone to wear and mold buildup, and explained that the Triton color was a customer favorite due to its visual appeal and compatibility with a variety of hardware finishes. All installers are in-house, background-checked, and trained through the corporate headquarters in Detroit, with Five Star operating as a bathroom-only contractor, never using subcontractors.
The installation process began with full tear-out of the previous shower and tub area down to the studs. Mold remediation and replacement of plumbing lines were included, with new accessories braced to studs for lasting strength. The shower was rebuilt using a solid-core, slip-resistant base paired with large-format Triton finish Smart Choice wall panels. Features such as a recessed wall niche and two corner shelves were integrated for practical storage, along with a matte black handheld shower fixture. A freestanding soaking tub was installed in place of the original jetted unit, surrounded by a mosaic tile accent wall with horizontal multi-tone striping. Final flooring selections included wide-plank dark waterproof vinyl to unify the space with a cohesive look.
Five Star Bath Solutions offers a lifetime transferable warranty that covers product, parts, and workmanship and remains tied to the property address across any number of future ownerships. Kevin also explained their fixed pricing policy, stating that if unexpected issues like mold were discovered, there would be no additional charges. A price-match guarantee was offered, including a $100 refund if a comparable estimate with matching specifications was found. The proposal included current promotions such as 77% off installation labor and corporate discounts, but despite these efforts, the project cost of $16,500 was outside the customer's target budget. They appreciated the transparent consultation and agreed to leave a Google review for Kevin’s time and professionalism.
Features Presented by the Representative:
* Walk-in shower replacement with Triton finish Smart Choice panels
* Large-format stone-look wall system with recessed niche and corner shelves
* Matte black handheld fixture system
* Solid-core, slip-resistant base and waterproof fiberglass backer
* Freestanding soaking tub with mosaic tile accent
* Wide-plank dark vinyl flooring for cohesive design
* No subcontractors; all installers certified, trained, and background-checked
* Full tear-out with mold remediation and plumbing replacement
* Custom fabrication from Utah; 6–8 week lead time, 2-day install
* Lifetime transferable warranty tied to property address
* Fixed pricing and price-match guarantee with $100 refund
* 77% off labor and available corporate discounts
Bathroom Remodel, Mackiebeth Ct, Annapolis, MA , 21401
