The Five Star Bath Solutions representative introduced the Smart Choice system with fully waterproof PVC composite wall panels in the selected Vein Grain pattern, mimicking the soft movement of natural stone. Although the customer initially preferred matte black finishes, the completed project included polished chrome fixtures throughout, offering a clean, bright contrast against the new wall panels. The system included ADA-compliant grab bars, a matching chrome handheld wand and rain-style showerhead, and sturdy corner shelving—all anchored into blocking for safety. A frameless enclosure was substituted with a standard chrome rod, and a teakwood seat was not installed at this phase.
Installation followed a two-to-three-day schedule beginning with full demolition to the studs, removal of existing plumbing and waste, and installation of structural support for grab bars and accessories. A new waterproof shower base with a molded threshold was added to align with the narrow footprint. The window remained centered above the shower but was trimmed cleanly into the new wall system. On-site layout walkthroughs ensured fixture and accessory placement was confirmed with the homeowners, and all work was performed by certified in-house installers.
Five Star Bath Solutions provides a lifetime transferable warranty covering product, workmanship, sealant, and future service needs. Their no-surprise guarantee ensures that unexpected issues like mold or wall damage are fully addressed without additional cost. The couple also received a 30-day price match and review-based incentive, along with transparent terms that required only partial payment upfront. The outcome reflects the company's commitment to precision, safety, and tailored remodeling solutions.
Features presented by the representative:
* Custom walk-in shower with Vein Grain composite wall panels
* Mold-proof hydro board backing and non-slip low-threshold shower base
* ADA-compliant chrome grab bars and ergonomic handheld wand
* Dual corner shelves integrated into panel system
* Frameless glass door swapped for chrome rod and curtain setup
* Two-to-three-day demo and installation timeline
* Certified, insured in-house installers only
* Lifetime transferable warranty on materials and installation
* No-surprise guarantee and transparent pricing policy
* Customer walk-through for hardware placement confirmation