The Five Star Bath Solutions representative, Zach Sterling, proposed the Smart Choice package featuring six-layer antimicrobial PVC wall panels in a warm beige tone, harmonizing with the home's existing palette. Zach emphasized the ADA-compliant structure, which included three strategically placed grab bars and a non-slip composite floor surface that becomes more slip-resistant when wet. The magnetic handheld wand was part of a Delta fixture system selected for ease of use, and the entire shower surround was installed over Hydro Block inorganic backer board for full moisture protection and mold resistance.
Installation involved a full demolition to the studs, with structural wall reinforcement added to support all safety hardware. The remodel included seamless, full-height wall panels with a fixed bench along the back wall—confirmed via visuals—despite the original plan considering a curtain rod; a dual-sliding glass door system was ultimately installed. The setup also features a high-mounted Delta showerhead paired with a separate handheld unit and custom pipework. Final finishes include brushed nickel hardware and a consistent surface layout with no tile grout lines or visual transitions.
Five Star Bath Solutions backs all projects with a Lifetime Plus Warranty covering labor, product, and installation, with no exceptions for installer error. The warranty is transferable to a future homeowner and includes a no-surprise guarantee covering hidden structural or mold repairs during demo. Customers receive compensation for project delays, and promotional incentives were provided for online reviews and decisions made within 30 days. Financing options with deferred payments up to 30 days post-completion were also available.
Features presented by the representative:
* Walk-in shower with full bench seat and non-slip base
* ADA-compliant layout with three brushed nickel grab bars
* Seamless beige-toned antimicrobial wall panels
* Delta dual-head faucet system with magnetic handheld wand
* Hydro Block inorganic backing for mold protection
* Dual-sliding glass door in brushed nickel frame
* Full demo to studs with structural reinforcement and debris removal
* Two-day installation timeline with on-site wall panel customization
* Lifetime Plus transferable warranty and no-surprise guarantee
* Delay compensation, 30-day price lock, and online review discount