Jagger Willard, the Five Star Bath Solutions representative, walked the customer through available product packages, ranging from basic fiberglass to premium composite systems. He explained the drawbacks of fiberglass, such as limited durability and shorter warranties, and emphasized the benefits of groutless composite options. The customer selected a neutral finish and streamlined features to match other updates in the converted resort unit.
Jagger described a protective installation process including removal to the studs, subfloor inspection, and updated plumbing connections. The new non-slip base and synthetic waterproof backer were sealed using 100% ring-grade silicone to eliminate future caulking needs. All components were installed with the company’s bathroom-only expertise and process integrity.
Five Star Bath Solutions offers a fully transferable lifetime warranty covering product, parts, and labor, with no exclusions for installer error. Their price assurance guarantee includes a refund of the difference plus $100 if matching product and warranty are found for less within 30 days. All work completed by certified specialists with protective floor coverings and site cleanup included.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Grout-free, antimicrobial composite stone-look wall panels
* Waterproof synthetic backer and dark-trim bypass glass door
* Square brushed nickel handheld shower system
* One safety grab bar with reinforced backing
* One corner shelf
* Installation in one to two days
* Pre-construction planning and full cleanup
* Fully transferable lifetime warranty on product and labor
* Flexible pricing with assurance guarantee
* Certified installers and property protection during install