Tub To Shower Conversion

Park West Blvd Unit 1016, Mount Pleasant, SC , 29466

Alaina Dettling from Five Star Bath Solutions guided the appointment with clarity and transparency, emphasizing the company’s experience, values, and specialized expertise in bathrooms only. She explained that the company is locally owned and operated by Mick and Ken in White Bear and part of a national franchise since 1996. She highlighted the advantage of working with a local business that still benefits from the buying power of a larger network and passes savings directly to customers through incentives like a $500 review credit. Alaina reinforced trust with a mention of their Better Business Bureau A+ rating and a 4.7+ star average across reviews, noting only two complaints in three years. She also introduced their Price Pledge, which allows cancellation if an identical project is found for less elsewhere.

Alaina described a comprehensive, high-quality installation process: full removal down to the studs, inspection and repair of framing and insulation, and installation of Five Star’s proprietary 100% waterproof synthetic backer board. The system uses leak-proof PVC corner channels and quad-lock protection behind beige marble-pattern composite panels extending floor to ceiling under a low-profile threshold. Delta commercial-grade matte black fixtures—including a handheld showerhead on an adjustable slide bar—and a single 24″ horizontal grab bar were installed to meet modern code. Storage consists of a recessed niche with two shelves plus one corner shelf. Clear frameless sliding glass doors with a matte black track complete the enclosure. The company coordinates permits and inspections, provides floor protection, and removes all construction debris post-installation. A pre-construction meeting with 3D scans ensures accuracy; installation follows one to two days, scheduled six to eight weeks post-signing.

Five Star Bath Solutions warranty stood out as a major value point. Alaina explained that the warranty is fully transferable, has no time limits, and covers both materials and labor in full, with no trip fees and disposal included. Many competitors hide labor costs in the fine print; Five Star commits to full coverage from day one. The customer received a price lock of $15,247 with a two-week decision window and considered financing half upfront at 0% interest over 12 months.

Key Features Presented by Alaina Dettling:

* Full tub-to-walk-in shower conversion with beige marble-look composite panels
* 100% waterproof synthetic backer board, leak-proof PVC corner channels, and quad-lock protection
* Delta commercial-grade matte black handheld shower system on slide bar
* One 24″ horizontal grab bar
* Recessed storage niche with two shelves plus one corner shelf
* Clear frameless sliding glass doors with matte black track under a low-profile threshold
* No subcontractors; fully certified, insured installation crews
* Permits, inspections, cleanup, and debris disposal included
* Pre-construction meeting with 3D bathroom scan
* One-to-two day installation, scheduled six to eight weeks post-signing
* Fully transferable, non-prorated lifetime warranty covering materials and labor