Michael from Five Star Bath Solutions recommended their Smart Choice system, a six-layer PVC composite with built-in antimicrobial protection and enhanced durability. The chosen wall surround features a matte white and gray marble finish with subtle veining, replicating the look of natural stone without the need for grout. The composite panels are thicker than standard acrylic and fully waterproof, supported by reinforced backer boards made of concrete core and gel foam for added strength. Chrome Delta fixtures with rainfall function and modern styling completed the upgraded package.
The installation included full demo down to the concrete slab and studs, new PEX plumbing, structural assessment, and repair of any underlying moisture issues at no additional cost. Wall panels were installed to ceiling height, with a frameless glass door measured and custom-fitted for the space. Two integrated shelves were installed in the corner wall, with no bench or recessed niche included. Installation took two days, with glass installation scheduled approximately one to two weeks later. The crew protected floors, kept debris contained, and provided haul-away service.
Five Star Bath Solutions offers a fully transferable lifetime warranty on labor, materials, and accessories for Smart Choice installations. Michael explained the company’s fixed pricing model and best value guarantee, which ensures quotes do not change due to unforeseen conditions. The customer also received a corporate upgrade, pricing the premium system at the standard acrylic rate, along with several discounts including a $750 review credit, $500 retirement discount, and $500 public service acknowledgment. All work was completed by in-house trained installers, not subcontractors, with ongoing support offered by the local Charlotte branch.
Key features presented by the representative:
* Tub-to-walk-in shower conversion with low-profile threshold
* Smart Choice PVC composite walls with antimicrobial protection
* Matte marble-style finish with full wall-to-ceiling panel coverage
* Frameless hinged glass door, custom-fitted to space
* Chrome Delta rainfall-style handheld shower system
* Two corner-mounted shelves, no bench or niche included
* Concrete-core waterproof backer board with gel reinforcement
* Full demo, plumbing upgrade, and included structural remediation
* Two-day install with follow-up for custom glass installation
* Lifetime transferable warranty on labor, product, and fixtures
* Fixed pricing model and best value guarantee
* Corporate upgrade from acrylic pricing tier to premium system
* Multiple discounts applied for review, retirement, and public service
