Ostin Tuma of Five Star Bath Solutions introduced the company’s multi-layered composite wall system, emphasizing its durability, antimicrobial surface, and non-porous properties for easier maintenance. He walked the customer through layout options and showed material samples that mimicked the appearance of natural stone while eliminating grout lines. Ostin highlighted the importance of fully waterproof installation using solid backer boards behind all panels, and discussed accessory configurations including corner shelves and hand showers. The customer appreciated the minimal upkeep required compared to traditional tile, and valued the seamless integration of wall panels to keep the space cohesive.
Installation included full demolition of the existing tub, tile, and backing board, followed by any necessary wall repair and waterproof prep. The new soaking tub was selected for its smaller footprint and integrated clean edge, and paired with wall-to-ceiling marble-pattern composite panels for a refined, continuous look. Accessories, including three strategically placed corner shelves and chrome fixtures, were installed according to homeowner direction. All work was completed within two days, with thorough cleanup and floor protection. Waste was hauled away by trailer to minimize disruption to the household.
Five Star Bath Solutions offers a fully transferable lifetime warranty covering product, labor, trip charges, and service calls without expiration. The customer was presented with detailed warranty documentation and clear installation timelines. A quote was provided with standard promotional discounts applied. The installation was scheduled with no need for external subcontractors, ensuring consistent workmanship from start to finish.
Features presented by the representative:
* Standard soaking tub with compact footprint
* Marble-pattern multi-layered composite wall system
* Three custom-placed corner shelves
* Chrome Delta fixtures and handheld shower wand
* 100% waterproof backer board and mold-resistant installation
* All demolition, patchwork, and cleanup included
* Two-day installation with floor protection and trailer-based debris removal
* In-house certified installers; no subcontractors
* Fully transferable lifetime warranty covering labor and materials