The Five Star Bath Solutions representative recommended the Smart Choice composite system, known for its premium durability and marble-like appearance. These panels, visible in the completed install, reflect a layered design taken from actual stone surfaces. The system is grout-free, non-porous, and antimicrobial, offering high resistance to mold and staining. The representative emphasized the reliability of Five Star’s certified installers and noted the company’s 29-year A+ Better Business Bureau rating. Word-of-mouth referrals, not paid ads, were identified as key to their reputation and pricing flexibility.
Installation was scheduled for a two-day window. Protective coverings were laid down, and the original tub and wall panels were removed down to the studs. Repair work for damaged areas was included at no additional cost. A thermal-insulated, waterproof shower base was installed to ensure a secure foundation, followed by full-height Calacatta-style Smart Choice panels with quad-lock corner reinforcements. The new shower system was completed with brushed nickel fixtures, a built-in teak bench, three recessed corner shelves, and stainless grab bars for support.
Five Star Bath Solutions guarantees the remodel with a lifetime warranty that includes all materials, labor, and parts. This warranty remains in effect regardless of ownership changes, offering comprehensive, no-cost protection without expiration. Customers are shielded from out-of-pocket repair charges, including both product and installation. Added promotional discounts were discussed at the time of sale, further reinforcing the long-term value of the remodel.
Features presented by the representative:
* Smart Choice composite material, twice as thick as acrylic
* Non-porous, antimicrobial surface, resistant to staining and mold
* Thermal-insulated, waterproof roll-in shower base with 3-inch threshold
* Sliding glass door for easy access
* Fold-down teak bench for seated transfers
* Three built-in corner shelves for storage
* Brushed nickel fixtures and stainless grab bars
* Calacatta-style grout-free wall panels with quad-lock corners
* Certified, background-checked local installation team
* Two-day installation with no additional repair costs
* Full debris removal and site cleanup
* Lifetime transferable warranty covering product, labor, and parts
