The Five Star Bath Solutions representative explained that tub-to-shower conversions are a core service and that the company focuses exclusively on bathroom and wet space remodeling. The representative shared that Five Star Bath Solutions has been serving homeowners since 1996 and has completed tens of thousands of bathroom remodels across North America. The representative discussed that the company maintains strong customer ratings and reviews, which the customer referenced while researching remodeling providers. The representative explained that installers are in-house, trained, certified, and background checked, with no subcontractors used during installation. The representative also introduced a grout-free wall system designed to remain waterproof, mold resistant, and easy to maintain while avoiding common issues associated with traditional tile and grout.
Installation began with removal of the existing bathtub and surrounding materials to allow full inspection of the wall structure and plumbing. After preparation of the space, a reinforced low-threshold shower base was installed along with waterproof backer board, wall panels, plumbing updates, fixtures, and accessories. The completed design includes marble-pattern composite wall panels, integrated corner shelving, safety grab bars, and a sliding glass shower enclosure with brushed metal framing. The representative explained that the process begins with design selections followed by project manager verification of measurements and layout. From project approval to installation typically spans six to eight weeks, while on-site installation is generally completed within one to two days.
Five Star Bath Solutions warranty and guarantee information was reviewed in detail during the consultation. The representative explained that warranty options vary depending on the products selected and may include lifetime coverage. Warranty protection can include products, parts, fixtures, sealants, and installation workmanship. The representative also explained that warranties remain transferable if ownership of the home changes. Five Star Bath Solutions maintains responsive customer support and service should any warranty-related concerns arise after installation.
Features presented by the Representative:
* Tub to walk-in shower conversion
* Low-threshold shower base
* Grout-free marble-pattern composite wall panels
* Sliding glass shower enclosure with brushed metal framing
* Integrated corner shelving
* Horizontal safety grab bars
* Handheld shower head with wall mount
* Waterproof backer board installation system
* Antimicrobial marine-grade silicone sealing
* In-house trained and certified installation team
* One to two day installation timeline
* Transferable warranty coverage for products and workmanship