The original setup featured a built-in jetted tub surrounded by square beige wall tile and deck-matching floor tile. The tub, deck, and tile enclosure were all removed and replaced with a walk-in shower built inside a full wall-to-wall alcove. The shower was wrapped in full-height stone-textured composite panels in a soft gray-white finish, including the ceiling soffit. A custom-sized shower pan with nano-grip floor tile was installed, matching the wall system. A rectangular bench seat was added along the window wall, and a recessed niche was centered for in-wall storage. Fixtures were upgraded to a Delta multi-function showerhead with a detachable wand, mounted on the adjacent panel for flexible use. A grab bar was installed near the bench for added security.
Ted, the Five Star Bath Solutions representative, explained that the shower area would be completely demoed down to the studs, and mold remediation would be performed if needed. The new system would use composite wall panels that are waterproof, grout-free, and easy to clean. He noted the panels mimic the look of real stone but without maintenance issues. The new custom shower pan was built to fit the space precisely and finished with a nano-texture surface for non-slip safety. All new plumbing lines, including the diverter and drain, were installed using PEX to ensure durability and water-tight performance.
Materials included waterproof composite wall panels sealed at all seams with antimicrobial silicone, and a Dry Lock foam-core backer system for structural support and moisture resistance. The new shower pan matched the walls and included a low threshold for accessibility. Glass door installation was not selected for this phase, although the customer preferred frameless clear glass. Delta commercial-grade fixtures were used for both the main head and wand. A recessed wall niche offered internal storage, and the integrated bench provided seated comfort with structural tiling.
The project was completed within the standard one to two-day timeline, with all demolition and debris removed and full moisture remediation performed prior to installation. A licensed plumber handled all plumbing connections and waterproofing under Five Star's internal team, not subcontractors.
This project is covered by a lifetime warranty on all parts, labor, and product components, with full transferability. The agreement includes a no-surprise guarantee that prevents added costs from hidden issues discovered during demolition. Ted outlined clear pricing and offered a single-page summary of warranty terms for customer peace of mind.
Features presented by the representative:
* Full tub-to-walk-in shower conversion
* Composite waterproof wall panels with stone-look finish
* Custom-fitted nano-grip shower pan
* Low-threshold entry with wall-to-wall alcove design
* Mold remediation and full tile demo to studs
* Recessed niche for in-wall storage
* Rectangular bench seat with matching wall surface
* PEX plumbing lines and drain replacement
* Delta commercial-grade handheld and fixed showerheads
* Grab bar near bench for safety
* Dry Lock backer board system (foam + concrete barrier)
* Seamless antimicrobial silicone sealing
* Frameless glass door prep (future-ready)
* One to two-day installation timeline
* No subcontractors, licensed in-house plumbers
* Lifetime transferable warranty on product, labor, and parts
* No surprise guarantee