Jordan, the representative from Five Star Bath Solutions, walked the customer through various service packages tailored to different budgets and usage. He highlighted their Smart Choice Package as the best value, emphasizing its grout-free composite panels, six-layer construction, scratch resistance, and moisture-proofing. He showcased different wall panel styles, explained the durability and water resistance of their SmartShield backer board, and outlined customizable features such as shelves, teak benches, and modern faucet systems. Jordan emphasized that the shower area is an essential appliance and should be constructed by trained professionals. The company uses materials that provide longevity and minimal maintenance, prioritizing functional and stylish modern shower designs.
Five Star Bath Solutions, led locally by Jordan’s father, operates as a licensed and insured franchise with a national presence and home base in Detroit. The company has a reputation for professional craftsmanship and customer satisfaction. Jordan detailed their vetting process for installers, pre-job inspections, and customer-first approach including transparent pricing, promotional discounts like 75% off installation, and a same-day upgrade offer. They also offer financing options, with cash payments earning additional discounts. Jordan noted that while the standard timeline is six to eight weeks out, the shower remodel itself would take only three to four days, ensuring a quick and professional turnaround.
Jordan concluded the consultation by explaining the company’s lifetime warranty. This warranty covers everything installed by Five Star Bath Solutions, including the antimicrobial silicone sealing, fixtures, and waterproof wall panels, provided the customer does not introduce outside materials. The Smart Choice Package includes waterproofing down to the studs and guarantees mold and leak treatment at no additional cost. The warranty even transfers to new homeowners, adding resale value. Jordan assured the customer that they would handle all necessary inspections and provide peace of mind with the installation, supported by their Craftsman Guarantee and a commitment to superior customer service.
Features presented by the representative:
* SmartShield grout-free composite wall panels
* Waterproof SmartShield backer board
* Custom Delta faucet system with handheld and overhead options
* Frosted sliding glass door with chrome hardware
* One angled safety grab bar with proper backing
* Optional teak folding bench installed
* Corner shelving units (two included)
* Lifetime warranty including transferable coverage
* Fully insured up to $2M liability
* Mold and leak inspection and remediation at no extra cost
* Financing with $0 down or additional cash discount
* Three-day installation window
* Pre-job inspection and Craftsman Guarantee
* Local veteran-owned business with national reach
Bathroom Remodel, Gale Rd, Grand Blanc, MI , 48439
