The Five Star Bath Solutions representative explained that the company uses a proprietary, non-porous wall system that resists mold, mildew, and staining while maintaining a modern appearance. Several sample options were reviewed, including natural-toned wall surrounds that met the customer’s request for a light, stone-inspired look. The representative emphasized that their acrylic wall systems are custom-fit to existing spaces and designed with minimal seams for added water resistance. The company’s reputation was reinforced through its use of certified, in-house installers, along with an A+ BBB rating and a history of completed accessibility-focused renovations in the area.
Installation began with the full removal of the old tile walls, framed doors, and shower base, followed by structural inspection of the subfloor and surrounding walls. Any damaged or compromised areas were replaced and leveled before the new base was set. A stone-patterned acrylic wall surround was installed in full-height panels, accompanied by a frameless glass swing door for easier entry. Built-in shelving was added, along with strategically placed grab bars, and all plumbing fixtures were updated to match the customer’s accessibility goals. The project was completed in one to two days, with protective measures in place to safeguard surrounding areas.
The representative explained that the new system is backed by a lifetime warranty covering both labor and materials. The warranty applies to cracking, chipping, leaking, or any installation-related issues that may arise over time. The customer was assured that should a concern develop in the future, Five Star Bath Solutions offers direct local support, making resolution quick and stress-free. This ongoing commitment further reinforced trust in the long-term value of the remodel.
Features Presented by the Representative:
* Non-porous, mold and mildew-resistant acrylic material
* Seamless, custom-fit stone-pattern wall panels
* Frameless glass swing door for accessibility
* Custom-fit walk-in shower base
* Built-in shelving and safety grab bars
* Floor leveling and inspection for structural damage
* Certified in-house installation team
* One to two-day installation timeline
* Lifetime warranty on labor and materials
* Local customer service and warranty support
