Ostin Tuma, the Five Star Bath Solutions representative, emphasized the advantages of the company’s locally-owned and family-operated model, noting their long-standing history since 1996 and expansion from Toronto to the U.S. in 2016. He explained the benefits of their proprietary, custom-cut composite wall panels that go up to the ceiling, are antimicrobial, and 100% waterproof. Ostin contrasted these with acrylic and fiberglass systems that discolor and require upkeep, underscoring the company’s commitment to offering truly maintenance-free solutions. He also highlighted the company’s specialization in bathroom remodels only, allowing them to provide tailored expertise.
Installation, explained by Ostin, was completed in one day. Crew removed the old tile enclosure, demoed to studs, repaired framing, updated the plumbing with commercial-grade Delta systems, and installed the new waterproof Shower Shield backer and quad-lock corner reinforcement. Final components included chrome grab bars, two corner shelves, new wall panels, and a Delta handheld showerhead. The master unit was completed with a sliding clear glass door.
Five Star Bath Solutions offers a fully transferable lifetime warranty that covers parts, labor, and service. Ostin reassured that any future issues beyond routine cleaning—like fixture leaks or bench wear—would be addressed at no cost. The company’s installation process follows all local codes and includes permits and inspections as needed. The final pricing for both bathrooms was presented at $42,900, including taxes, permits, and two $1,000 discounts (internet and social media) per bathroom. Payment options included 10% down with monthly installments, giving the customers flexibility as they completed their due diligence.
Features presented by Representative Ostin Tuma:
* Walk-in showers with custom composite wall panels (marble beige finish)
* Step-in design with 2 ¾” threshold and textured non-slip shower pans
* Chrome sliding glass doors (semi-frameless, clear glass)
* Grab bars installed, no permanent bench in master unit
* Two corner shelves in each unit
* Chrome Delta commercial-grade faucet and handheld showerhead
* Integrated rectangular sinks with matching Fossil Creek vanity tops
* Demolition to studs, inspection and repair at no added cost
* Waterproof Shower Shield backer boards and quad-lock corner protection
* One-day install goal, 5–7 week timeline from sign-up
* Fully licensed, insured, and permit-compliant installations
* Lifetime transferable warranty covering parts, labor, and service
* $1,000 internet coupon and $1,000 review discount per bathroom
* Flexible payment options with 10% down and financing available