Representative Joel Griffin from Five Star Bath Solutions recommended the company’s proprietary Smart Choice system, featuring a six-layer solid-core composite wall design. This system includes an antimicrobial, non-porous surface that resists staining and eliminates grout maintenance. The walls offer the look of natural stone without the upkeep, and are sealed using Hydro Blok technology applied four times for complete waterproofing. Joel emphasized the system’s long-term durability and visual appeal, and highlighted the strength of the company’s franchise network and customer satisfaction ratings. All materials used are selected to withstand daily use while delivering a seamless, low-maintenance finish.
Installation began with full removal of the old bathtub unit and inspection of the surrounding structure. New Hydro Blok waterproof panels were installed behind the walls, followed by precision mounting of the composite wall panels in a light gray stone finish. The new base included a low entry threshold for safer access, and multiple grab bars were installed at strategic positions. Frameless sliding glass doors replaced the former panel to open up the space visually. Two built-in corner shelves were added, maintaining a clutter-free layout. The remodel was completed over a two-day timeline with no subcontractors involved, as all work was done by Five Star certified installers.
Five Star Bath Solutions offers a full lifetime warranty on all installed products, parts, and labor. The warranty is transferable to future homeowners and includes the Certified Craftsmanship Guarantee, Property Protection Guarantee, and Best Value Guarantee. Joel reassured the customer that repairs, if ever needed, would be handled without charge or delay. The customer valued the transparent process, strong reputation, and local ownership backed by national expertise, feeling confident that the new walk-in shower would serve their needs for years to come.
Features presented by Joel Griffin:
* Walk-in shower conversion with low-threshold base
* Smart Choice six-layer antimicrobial composite wall panels
* Stone-look finish in light gray tone
* Hydro Blok waterproofing system sealed four times
* Two built-in corner shelving units
* Dual safety grab bars for support and stability
* Frameless sliding glass door enclosure
* Handheld showerhead with flexible hose
* Certified in-house installers, no subcontractors
* Two-day installation following full demo
* Lifetime fully transferable warranty
* Backed by national network with local ownership