Ted McCann, the Five Star Bath Solutions representative, emphasized several features to meet the customer's needs, such as a low three-inch entry threshold for safety, antimicrobial composite panels that resist mold, and non-slip nano-surface shower bases. All work is done with in-house employees, not subcontractors, and all installers are licensed, bonded, and insured. Ted stressed the company’s sole focus on bathroom remodeling and its extensive experience—operating independently while backed by a national network with 35 years in the business. Their products, including Delta faucets and American-made panels, are designed to be easy to clean and long-lasting.
Installation begins by taking the bathroom down to the studs, replacing plumbing with PEX lines, installing new drains, and mounting dry-lock boards with no organic material to prevent mold. The shower walls are sealed with silicone and built from custom-fit composite panels. Accessories such as grab bars and shelving are added after the wall installation. Ted mentioned the project would take two days to complete and that Gil, the production manager, would follow up with precise measurements and scheduling. They were three to six weeks out for install dates, and they also offer financing options and promotional discounts including up to 77% off installation and corporate upgrades.
Five Star Bath Solutions provides an unlimited lifetime warranty that includes the product, parts, and workmanship, which extends to future homeowners should the house be sold. Their price guarantee ensures they will match lower pricing for the same product and scope. They also promise no surprise costs: if any damage or repairs are discovered behind the walls during the process, it is covered in the original quote. For customers who pay by cash or write an authentic review post-installation, additional discounts are offered. The total discounted project cost with the upgraded built-in bench was quoted at $15,439.
Features presented by the representative:
* Walk-in shower conversion with three-inch entry
* Non-slip nano-surface shower base
* Antimicrobial, easy-to-clean composite wall panels
* Chrome Delta faucets with hand-held shower wand
* Rain glass door with dual towel bars
* Four corner shelves and a storage niche
* Two grab bars and a built-in bench
* All installations done by licensed, bonded in-house employees
* Full bathroom gut to studs with PEX plumbing and dry-lock board
* Unlimited lifetime warranty covering parts, products, and labor
* Made-in-USA materials and direct sourcing
* Transparent pricing with no hidden fees
* Discounts for cash payment and post-installation review