Jagger Willard from Five Star Bath Solutions guided the homeowners through their options, highlighting the benefits of the company’s modern, grout-free composite systems that resist mold and are easy to clean. He emphasized that the company only uses marine-grade silicone for caulking, avoiding common issues associated with traditional acrylic or latex caulk. The composite panels are non-porous, antimicrobial, and have a stone-like aesthetic that mimics real stone slabs. Jagger provided detailed comparisons of fiberglass, acrylic, and composite options, pointing out that the composite offers a more durable and attractive finish with a lifetime warranty, making it a popular and worthwhile investment.
The installation process was explained thoroughly, including tear-out of the old unit, inspection and potential repair of subfloor and studs, installation of a solid PVC-core shower pan, and upgraded plumbing with Delta's temp balance system included at no extra charge. Certified installers follow a structured process including the use of runners to protect flooring, shower shields for moisture protection, cement-based backer boards, and complete customer walkthroughs. For this specific job, the timeline was projected as a single-day installation, with measures in place to prevent issues and guarantee fit, including a critical measure technician visit prior to install.
Five Star Bath Solutions offers comprehensive warranty coverage depending on the material selected: three years for fiberglass, ten years for acrylic, and a lifetime warranty for the composite system. The warranty is not limited and is transferable with the property, providing lasting value. The company also offers a “no surprise promise,” guaranteeing the quoted price unless the scope of work changes. Additional assurances include a best value guarantee, promising to beat any comparable quote by $100, and a certified craftsman pledge for quality installation. The homeowners were given the option to secure promotional pricing valid through the end of the month, and were encouraged to review other quotes while locking in the current offer.
Features presented by the representative:
* Grout-free, non-porous composite wall panels
* Marine-grade, antimicrobial silicone caulking
* Solid PVC-core, non-slip shower pan
* Matte black fixtures with temp-balance valve
* Framed glass bypass door with matte black hardware
* Corner shelf for storage (installed)
* One-day installation for composite system
* Critical measure technician for precision
* Lifetime warranty on composite systems
* Transferable, non-limited warranty
* No surprise promise and best value guarantee
Tub To Shower Conversion, MacLaren Dr, Palm Harbor, FL , 34684
