The company’s Smart Choice system was recommended, featuring quarter-inch virgin PVC composite panels with anti-scratch and antimicrobial properties. The panels are installed over a proprietary waterproof backer board composed of a cement-layered closed-cell foam core, providing a watertight, mold-resistant installation. Marine-grade silicone sealant is used instead of grout or caulking, preventing cracking, peeling, and moisture intrusion. The customer appreciated that the system provides a clean, seamless appearance similar to real stone without the maintenance burden. Finish and color selections were left to be finalized later so the customer’s spouse could weigh in.
Company background and process were explained. The locally owned branch has decades of experience, and all installations are handled by full-time, trained, background-checked, drug-tested employees rather than subcontractors. The installation plan includes complete demolition to the studs, inspection and replacement of any damaged framing, plumbing upgrades, and custom bench and accessory installation. Blocking was added behind the walls to securely mount the brushed nickel grab bars. The built-in bench was installed to match the wall system, and layout refinements positioned grab bars and niche accessibly for seated or standing use.
A lifetime transferable warranty covers all installed components, including walls, base, bench, plumbing, fixtures, and sealants, while the shower door carries a separate manufacturer warranty. Delta fixtures are covered under their own lifetime warranty. The customer planned to gather additional bids but expressed appreciation for the clarity and thoroughness of the proposal and intended to keep the company under consideration.
Features presented by the representative:
* Tub-to-roll-in walk-in shower conversion
* Full demolition to wood studs and replacement of damaged materials if needed
* Smart Choice antimicrobial, anti-scratch PVC wall panels
* Proprietary waterproof backer board with cement and foam core
* Marine-grade silicone sealant for a watertight, grout-free finish
* Custom full-length bench matching wall material/pattern
* Brushed nickel detachable handheld showerhead
* Three grab bars installed with secure wall blocking
* Tall rectangular recessed niche for storage
* Frameless brushed nickel sliding glass door system
* Textured non-slip flooring
* Window kit and plumbing upgrades included
* Multi-day installation timeline after scheduling lead time
* Lifetime transferable warranty on installed components
* Final colors and finishes to be confirmed with spouse
