Darren Hawker presented the CENTREL system as a groutless, waterproof wall material made of antimicrobial acrylic and PVC composite, with available finishes including stone and dimensional simulated tile. Darren showed a tile pattern that matched the customer’s vision exactly, confirming it was part of their latest product line. The customer opted for this more premium style with a marble-like finish, paired with polished chrome hardware and a sealed sliding glass door system that improved containment without sacrificing design. Storage was improved with integrated corner shelves, and a handheld shower fixture was added for flexible use.
The installation process began with mold remediation and removal of the previous tile and wallboard. A full ceiling clean-up was performed to address visible mold damage. The team installed waterproof Hydro Block backer boards and sealed the entire enclosure with antimicrobial silicone. The new wall-to-wall shower base featured a solid waterproof construction and integrated into the existing footprint without requiring reconfiguration. Glass doors were custom measured for the space and installed with a reinforced barn-style sliding track for smooth access.
Five Star Bath Solutions backs every installation with a lifetime warranty that includes labor, materials, and parts. The warranty is fully transferable and covers any future issues like leaks, mold, or product failure. Darren emphasized their commitment to service and transparency, assuring the customer that no hidden fees would arise during construction. All work is completed by Five Star’s in-house teams, and any needed repairs or touch-ups post-installation are handled free of charge. The company has been operating in Richmond for over 12 years, holds top customer ratings, and uses only high-grade materials sourced directly from manufacturers like Delta for shower fixtures.
Features presented by Darren Hawker:
* Custom walk-in shower with wall-to-wall build
* CENTREL groutless wall system in Calacatta-style simulated marble
* Solid 2-inch waterproof shower base
* Chrome Delta handheld shower fixture
* Polished chrome barn-style sliding glass door
* Integrated corner shelves for storage
* Waterproof Hydro Block backer board with full antimicrobial sealing
* Mold remediation and ceiling restoration included
* Fully transferable lifetime warranty on labor, parts, and materials
* All-inclusive installation by in-house crews with no hidden fees
