Tabitha Lambert of Five Star Bath Solutions recommended the Smart Choice package featuring a modern grout-free composite wall system, highlighting its antimicrobial, non-porous surface that resists mold, mildew, and discoloration. She explained that this six-layer construction is sealed with marine-grade silicone and paired with a patented Shower Shield backer board, which cannot be penetrated by water, offering protection well beyond traditional green board. Tabitha used a 3D rendering tool to visualize the full design, showing custom configurations including corner quad-lock systems, niche shelving, and a swing-door glass enclosure. She explained that the system is designed for simple maintenance with no need for resealing or scrubbing grout.
Tabitha detailed the company’s credentials, sharing that Five Star Bath Solutions has been in business since 1996, is locally owned in Broussard by Lane Ortego, and is fully licensed and insured with a $2 million policy. Installers are in-house, background-checked, drug-tested, and factory-trained. Installation includes complete demo to the studs, inspection and remediation of water damage, and replacement of plumbing from the foundation up. The project would require approximately same-day to complete both the tub and shower, with materials arriving in about eight weeks. Tabitha noted that the company does not handle cabinetry or painting but can refer trusted partners for those needs.
The Smart Choice system comes with a lifetime warranty that covers everything from the shower base, wall system, plumbing, fixtures, and accessories to labor and the waterproof backer board. The warranty is fully transferable and remains valid with the home. Tabitha provided detailed pricing across four tiers: fiberglass, acrylic, Smart Choice composite, and natural stone. The Smart Choice package had a retail price, which was reduced significantly through current promotions, including $750 cash discount, and a $500 veteran’s discount, bringing the customer’s potential total down. While the customer chose not to commit immediately, Tabitha explained that the quote would remain valid and offered a price-match guarantee with an additional $100 incentive for choosing Five Star if a comparable quote was found.
Features Presented by Representative:
* Tub and shower remodel with expanded shower area
* Smart Choice grout-free composite system in subtle gray tones
* Brushed nickel fixtures, handheld showerhead, and two corner shelves for storage
* Sliding clear glass door with brushed nickel trim (not rain-textured)
* Single horizontal grab bar on the back wall, no bench
* Marine-grade silicone seal and patented waterproof Shower Shield backer board
* Custom 3D rendering and corner quad-lock water management system
* same-day installation following eight-week lead time
* Fully licensed and insured, in-house certified installers
* Lifetime transferable warranty on materials and labor
* Price-match guarantee and promotional upgrade offer included
