Tom, the Five Star Bath Solutions representative, introduced the company’s local franchise model and emphasized proper licensing, permitting, and strong referral-based business. Cost savings were attributed to lean marketing and efficient sourcing. Project scope was clarified through personal interaction and trust-building, focused on long-term function and practical value.
Installation began with drop cloths and full system removal to the studs. Studs were inspected and treated for mold at no charge. Plumbing was replaced from the trap upward. A Delta commercial-grade valve system was installed along with waterproof DenShield backer board. Wall panels were cut on-site for exact fit and sealed using thermal expansion sealant, eliminating caulking. Work began by 8:00 AM and completed by late afternoon, with the new shower ready for use the next morning.
Warranty covers product and labor for life, with no trip or service fees and full transferability. Tom clarified that this extended to future homeowners without expiration. A final walkthrough ensured the customer was familiar with installed features. Cleanup was included, and installed elements focused on function and low-maintenance use.
Features presented by Tom:
* Full removal down to studs and inspection
* No charge for mold treatment
* Delta commercial-grade valves
* DenShield waterproof backer board (lifetime warranty)
* Thermal expansion sealant (no caulk required)
* Custom-fit solid panel wall system with gray veined finish
* Safety bar and handheld showerhead included
* Full lifetime transferable warranty covering labor and materials
* One-day installation, usable next morning
* No service or disposal fees
Tub To Shower Conversion, W Ironwood Dr, Glendale, AZ , 85302
