The Five Star Bath Solutions representative explained that the company offers a locally operated franchise with the backing of a national company, blending corporate resources with family-owned service. He highlighted that all installers are background-checked and certified through proprietary training, ensuring they do not overlay new materials but fully replace and remediate underlying issues. The representative described how their low-maintenance composite material mimics natural stone without the upkeep, such as the resealing required for grout lines.
The installation process began with the removal of the old tub, tile, and subfloor to address any potential underlying issues. The crew installed a new bathtub and a bold blue and grey stone-look wall system, custom-fitted to the space. Special attention was paid to the existing glass block window, which was framed with a matching trim kit to ensure a watertight seal. The updated design included brushed nickel fixtures, a curved shower curtain rod for added space, and integrated corner shelving for storage.
Five Star Bath Solutions provided a lifetime transferable warranty on the system, covering plumbing, workmanship, backer board, and materials. Their guarantees include price matching licensed competitors, timely installation, and certified professional craftsmanship. Customers receive full documentation and cleaning guidelines, ensuring long-term confidence in the durability and performance of the new wet area.
Features presented by the representative:
* Grout-free composite wall system with bold blue and grey stone pattern
* Custom window trim kit for glass block window integration
* New bathtub installation
* Brushed nickel fixtures (shower head and control valve)
* Curved shower curtain rod
* Integrated corner shelving
* Waterproof backer board system
* Full demo and removal of previous materials
* Lifetime transferable warranty on product and labor
* Locally owned and operated with certified installers
