Jared Harlow introduced Five Star Bath Solutions Smart Choice system as an ideal middle-ground solution that looked like real stone and provided durability. Smart Choice material consisted of composite with 4K stone scan image, protected with scratch-resistant coating and sealed to prevent mold and mildew. Jared explained that Smart Choice system offered more durability and twice the thickness of acrylic, with a fully waterproof Shower Shield backer board made from cement and epoxy. Customer appreciated concept of a professional finish using two corner shelves instead of upgraded niches and agreed to keep accessories simple to control costs. Jared noted that despite Five Star’s national presence with over 80 locations, company operated as a local franchise offering personal service, transparent pricing, and a $2 million liability policy for customer peace of mind.
Jared described a two-day installation process beginning with full tear-down to studs. Crew would inspect and repair framing, level floor, and install a thermal-insulated, slip-resistant shower pan that exceeded ADA standards. All plumbing would be replaced with expandable, freeze-resistant PEX. Enclosure would be completed with custom glass installed seven to fourteen days after walls were up. Jared assured cleanup included complete debris removal with no responsibility placed on homeowner. Project manager would return to take final measurements and confirm all accessories prior to installation to ensure no mistakes.
Five Star Bath Solutions provided two pricing tiers—one valid for thirty days and another for a full year—with available discounts for a social media review and flexible scheduling. Jared explained a Same Day Upgrade that reduced total from MSRP of $18,270 to $13,149, although customer, focused on budget-conscious repairs before moving, declined to proceed at that price. Customer nevertheless appreciated thorough presentation and commented positively on speed and quality of offering, noting that two-day installation was appealing if price and timeline could align with tight schedule.
Representative product and service features highlighted:
* Smart Choice composite wall system with 4K stone scan, scratch-resistant finish
* 48 × 36 walk-in shower pan with thermal-insulated, slip-resistant base
* Epoxy-cement Shower Shield backer board for full waterproofing
* PEX plumbing upgrade for freeze protection
* Two corner shelves and custom glass enclosure
* Tiled bench for optional seating
* Two-day installation timeline, six-to-eight-week lead time
* Factory-certified, background-checked installers
* True lifetime transferable warranty covering product, parts, and craftsmanship
* $2 million liability insurance for homeowner protection
* 77 percent labor discount, review-based and flexible schedule discounts available
Bathroom Remodel, Northboro Ct unit D, West Palm Beach, FL , 33406
