Tom Jaeger, the Five Star Bath Solutions representative, explained that the company is a locally owned and operated franchise based in White Bear Lake, Minnesota, with national backing from the corporate network. Tom emphasized that Five Star has completed over 3,000 installations and prioritizes personalized customer service over mass marketing, highlighting their in-house certified installers, many of whom work in father-son teams. He reviewed pricing structure, upgrade paths, and warranty terms clearly, reinforcing the company’s reputation for transparency and high-quality outcomes.
The installation involved full demolition of the existing unit, assessment of wall framing, and placement of a solid-core three-and-a-half-inch low-threshold base over concrete subfloor. The system included waterproof hydro block backer board, sealed with flexible thermal expansion silicone, and full-height wall panels with matching ceiling trim. All grab bars and accessories were bolted to stud-secured locations for strength. Brushed nickel fixtures were installed along with a Delta handheld shower system. The corner shelves were placed for daily use items, and the glass door was omitted to allow easier access from the bathroom entry.
Five Star Bath Solutions offers a lifetime warranty covering all materials, labor, and workmanship. The warranty is fully transferable and serviced locally, with no trip charges or repair fees. If any mechanical or finish issues arise, support is coordinated through the same installation team. Cleaning is simple using vinegar or water-based solutions, and the wall panels are mold- and hard-water-resistant. The customer was reassured by the company’s best value and fixed pricing guarantees, as well as its deep experience in Minnesota basement and concrete-floor bathroom projects.
Features presented by the representative:
* Walk-in shower with marble-look composite wall panels
* Solid-core textured base with low threshold over concrete flooring
* Waterproof hydro block backer board and thermal-flex silicone sealant
* Brushed nickel fixtures with handheld Delta showerhead
* Two corner shelves for storage
* One diagonal and one vertical safety grab bar
* No glass door, open-entry layout for accessibility
* Full demo, wall inspection, and stud-mounted accessory placement
* Lifetime warranty on labor and materials, locally administered
* Mold- and hard-water-resistant surface, simple to clean
* Fixed price and best value guarantees with financing options available
Bathroom Remodel, 78th Pl N, West Palm Beach, FL , 33412
