Ostin Tuma of Five Star Bath Solutions introduced the company’s proprietary wall panel system as an alternative to traditional tile. He explained their antimicrobial, multi-layered composite panels offer a grout-free, maintenance-free solution that resists discoloration, mold, and mildew. The panels are installed with a proprietary corner system and thermal expansion sealant that ensures a tight waterproof seal while allowing color-matching for a seamless appearance. Ostin provided a side-by-side comparison of their standard system and the Onyx upgrade—a man-made stone with additional color and texture options—explaining that Onyx is roughly 25 percent more expensive but maintains the same ease of care and installation approach.
Ostin walked the customer through the complete installation process, which starts with full demolition down to the studs, replacement of plumbing using a commercial-grade Delta valve, and installation of new flooring and fixtures. The final build incorporated a new white tub, brushed nickel tub and shower fixtures, and custom-fit large-format wall panels in a soft gray stone pattern with a horizontal tile layout. Two built-in corner shelves were added for function without crowding the space. Installation of the tub, panels, and trim was achievable in one to two days depending on scope. Custom pans and wall panel sizes remained an option for future en suite expansion. Accessories such as grab bars, curtain rods, or glass doors could be included per customer preferences. Ostin noted that Five Star handles all necessary permits and follows Delwood’s building requirements.
Five Star Bath Solutions offers a lifetime warranty covering all materials, labor, plumbing work, and accessories they install. The warranty includes full replacement at no cost if any part fails under normal use, and is fully transferable to future homeowners, adding resale value. The company is fully licensed and insured, and customers have direct access to the owners and managers for support. Ostin emphasized that their warranty has even been honored in cases where customer preferences changed post-install, demonstrating the company’s commitment to satisfaction. Financing options are available, but the customer indicated they planned to pay in full. While intrigued by the alternative to tile, the customer ultimately expressed the need for further consideration and requested an estimate to compare before making a final decision.
Features presented by Ostin Tuma:
* Tub replacement with full wall surround
* Multi-layered composite or Onyx wall systems (grout-free, waterproof)
* Full bathroom remodel including flooring, vanity, lighting, toilet
* Custom-sized shower pan and bench seat (optional)
* Thermal expansion sealant for low-maintenance sealing
* One to two-day installation depending on project scope
* Fully licensed and insured, permits managed by company
* Lifetime transferable warranty on labor and materials
* Direct access to owners and dedicated local team
* Transparent pricing with estimates for both standard and Onyx systems
Bathroom Remodel, Cheyenne St, Clinton Township, MI , 48036
