Stacy Drake of Five Star Bath Solutions presented several material and customization options that aligned with the customer's goals, including luxury vinyl flooring ideal for bathrooms due to its waterproof qualities, and cabinetry made from birch with dovetail drawers and soft-close mechanisms. She offered Onyx and composite shower systems, detailing how each offered elevated aesthetics and maintenance advantages. Stacy also explained that while Five Star specializes in bathroom-specific work, they can involve external contractors if needed for out-of-scope elements like moving stacks or deeper plumbing modifications.
The installation began with full demo down to the studs, including removal of the existing tub, and proceeded with new waterproof backer board, plumbing upgrades to Delta PEX plumbing, and necessary structural reinforcement. Stacy explained the flexibility in size, including super-custom pans beyond 60 inches and the ability to match various wall and fixture designs. The process is phased for more complex remodels and can involve coordination with the project manager to ensure the build follows code and meets design expectations. They emphasized their ability to handle both smaller projects and full remodels.
Five Star Bath Solutions backs their work with a lifetime warranty on the shower area, which includes all labor and materials and is fully transferable. This provides lasting value and protection, especially important for homeowners considering resale in the future. Stacy contrasted their service with contractors who require the customer to handle material selection and coordination, reinforcing that Five Star handles everything turn-key and code-compliant from permits to finishing details.
Features Presented by the Representative:
* Walk-in shower with large, custom footprint
* Blue-gray marble-effect composite wall panels to ceiling
* White low-threshold shower base
* Matte black-framed sliding glass door (not doorless)
* Matte black horizontal and angled grab bars, towel bar, and fixtures
* Corner shelf for storage
* Gray floor tile and abundant natural light
* Waterproof backer board and Delta PEX plumbing
* Lifetime transferable warranty covering labor and materials
* Turn-key service including demo, install, inspection, and clean-up
* Optional integration with external contractors for out-of-scope work