Johnny Hamner, the Five Star Bath Solutions representative, recommended Centrel for its superior resistance to wear, mold, and cleaning challenges. His Smart Choice package presentation featured U.S.-made materials, a lifetime warranty, and Delta fixtures. Johnny highlighted the flexibility in shelf and hardware placement and offered an honest, transparent consultation that emphasized value without pressure. His explanation of trim options, functional layout customizations, and the durability of commercial-grade components positioned the company as a reliable provider.
Installation was completed with full protection measures from the front entry to the worksite. The crew removed the original tile and tub, inspected for dry rot, and relocated the drain and plumbing to fit the new design. Components were installed to match placement preferences confirmed during the measure visit, including the folding teak bench, shelving, and plumbing fixtures. A luxury vinyl plank floor was planned to follow, alongside a new chair-height toilet install to complete the transformation.
Five Star Bath Solutions provided a transferable lifetime warranty on all installed materials and labor. The proposal included a price-lock guarantee, property protection policy, and a price-match assurance with a $100 bonus if comparable service pricing was found within 30 days. Use of marine-grade adhesive and high-end silicone ensured longevity and watertight integrity. The team’s approach to support and follow-through stood out for its clarity and long-term commitment.
Features presented by the representative:
* Walk-in shower with Centrel material in Botticino Cream finish
* Brushed nickel Delta fixtures with dual showerheads
* Fold-down teak bench, three corner shelves, single grab bar
* Frameless bypass shower doors with low-profile track
* Commercial-grade silicone and marine-grade adhesive
* Waterproof backer board with shower shield protection
* Custom shelf, grab bar, and fixture placement
* Luxury vinyl plank floor and chair-height toilet installation
* Drain relocation and reconfigured plumbing
* Transferable lifetime warranty on product and labor
* Price-lock, property protection, and price-match guarantees