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After

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Customer Rated 5.0 Stars

Bathroom Remodel
Beckenham Dr, Memphis, TN , 38016

Name: Five Star Bath Solutions
Brand: Five Star Bath Solutions
Rating: 5 (103 reviews)

Customer requested their old walk-in shower be replaced with a new walk-in unit due to persistent leaking and non-compliant window placement. The original space was deteriorated, with cracking tile, exposed framing, and signs of long-term moisture intrusion. The customer prioritized a bright, seamless design that was easy to clean and maintain, emphasizing a preference for Azura Bay wall finish, minimal grout lines, and low-maintenance materials. A functional and accessible layout was requested, including a grab bar and wall-mounted shower system. Although black metal fixtures and a rain tower were originally preferred, the final installation included brushed nickel Delta fixtures and a single handheld showerhead with diverter, balancing function and aesthetic. The customer planned to manage vanity, flooring, and finishes independently while relying on Five Star Bath Solutions for all structural and plumbing work behind the wall.

Project Details

Date: 23/06/2025

Time Frame: 3 days

Featuring

100% Waterproof

No Grout

Easy Clean Materials

Antimicrobial Surfaces

Lifetime Warranty

Easy step-in

Non-slip Flooring

Schedule a Free Design Consultation

4.9

Based on 4000+ reviews

Bathroom Remodel Project Details

Five Star Results Without The Five Star Price. Guaranteed!

Details of the Bathroom Remodel near Beckenham Dr, Memphis, TN , 38016:

Jagger Willard, the Five Star Bath Solutions representative, described the Smart Choice wall system used in this remodel. This faux-stone composite material was grout-free, non-porous, and designed for durability and ease of cleaning. Jagger emphasized the use of 100% waterproof Hydro Block hybrid backer board, which combined foam and cement for superior strength without the weight of drywall. He explained that Five Star Bath Solutions sourced directly from manufacturers, delivering better value than national brands by eliminating middlemen. All installations included high-end Delta plumbing fixtures, marine-grade silicone seals, and ADA-compliant safety accessories.

The installation process began with a site measure by project coordinator Michelle Lee, followed by complete demolition and moisture inspection. Floors were protected with runners, and all plumbing updates and backer installation were completed prior to setting panels and fixtures. Installation was completed in three days. While window issues and exterior siding were out of scope, Jagger provided trusted referrals and guidance for those concerns. The flexible, customer-focused approach also included support for subcontractor coordination and acceptance of client-supplied finish items.

Five Star Bath Solutions backed the work with a lifetime warranty covering the Smart Choice system, fixtures, plumbing, and installation, including all accessories. The warranty was free of exclusions and transferable with the home. The remodel was further supported by a “No Surprise Promise” guaranteeing no hidden charges unless the scope changed, and a “Best Value Guarantee” offering to refund the difference plus $100 if a better value was found elsewhere. Financing options included 0% interest for six months, ensuring maximum flexibility.

Features presented by Jagger:

* Walk-in shower with Smart Choice grout-free composite wall system
* Light marble-patterned aesthetic with bright, low-maintenance design
* Delta handheld showerhead with diverter in brushed nickel finish
* One corner shelf and one ADA-compliant horizontal grab bar
* 100% waterproof Hydro Block hybrid backer board
* Marine-grade antimicrobial silicone sealants
* Updated Delta plumbing with reinforced wall support
* Three-day installation timeline
* Transparent lifetime warranty covering all products and labor
* Flexible financing with 0% interest for six months
* “No Surprise Promise” and “Best Value Guarantee” included

Project Highlights

A safe, affordable, and lasting solution for the whole family.

Stainless Steel Grab Bar

Stainless steel grab bars are a simple but powerful way to make your bathroom safer and more functional as you age. Designed for stability and support, especially for those who want to stay independent and age in place.

Stainless Steel Fixtures

Stainless steel fixtures give your bathroom a sleek, modern look while offering unbeatable durability. They resist rust, corrosion, and everyday wear, making them a smart choice for high-moisture areas. They are also easy to clean and built to last.

Mold & Mildew Resistant Materials

Our mold and mildew-resistant materials are designed to keep your bathroom cleaner, healthier, and easier to maintain. By preventing the growth of harmful microbes, these materials help reduce stains, odors, and the need for harsh chemical cleaners, resulting in a worry-free bathroom.