Ostin Tuma, the Five Star Bath Solutions representative, customized a plan that addressed the exact scope and budget. He highlighted the company’s flexibility in offering surround-only installations and explained their non-cookie-cutter approach, emphasizing the importance of delivering what customers truly need. As a locally owned and family-operated business backed by a trusted national franchise, Five Star brings decades of experience and highly rated service. Ostin explained the benefits of their proprietary multi-layer composite wall system, engineered to be 100% waterproof, maintenance-free, and resistant to peeling or discoloration. He also shared personal stories about learning skilled trades from his family, helping build trust and connection.
The installation involved full removal of the old tile surround and inspection of the wall cavity, with any required repair work included at no additional charge. New waterproof backer board and protective corner systems were installed, followed by full-height composite panels in a marble-like finish. The visual result shows an integrated wall niche for storage and two corner shelves placed on both side walls. A handheld shower fixture with matte black finish replaced the previous chrome unit. The original tub and straight curtain rod were retained per the customer’s preference. Installation was completed efficiently, with surfaces sealed cleanly and trim work fully integrated to the ceiling.
Five Star Bath Solutions includes a fully transferable lifetime warranty on full-system installs. For this surround-only scope, the wall panels still carry a lifetime warranty covering delamination or discoloration. Plumbing components were updated as part of the package, though only items installed by Five Star would be covered under warranty terms. Financing was available with only 10% down and payments around $70 per month. The surround-only project was quoted at $5,200. The representative extended support beyond the appointment and offered assistance even if the customer decided to delay or explore alternatives.
Features presented by the representative:
* Surround-only or full system options tailored to customer budget
* Multi-layer composite waterproof wall panels in marble-style finish
* Integrated wall niche and two corner shelves
* 100% waterproof backer board with protective corner seals
* Maintenance-free surface with lifetime protection against discoloration
* Retained tub and straight curtain rod
* Matte black handheld shower with new fixture trim
* Installation completed in one day
* Fully transferable lifetime warranty on wall panels
* Flexible financing with 10% down and low monthly payments
* Locally owned and family-operated since 1996, backed by a national franchise
Bathroom Remodel, Pierson Cir, Westminster, CO , 80021
