Joey LeBlanc of Five Star Bath Solutions introduced the customer to the Smart Choice system, emphasizing its composite wall panels that are grout-free, antimicrobial, and easy to clean. The White Pearl panels offered the appearance of stone without the required maintenance. Joey highlighted the marine-grade silicone sealing system and the patented Shower Shield backer board, which prevents moisture penetration and maintains waterproofing integrity over time. He explained that all installations are performed by background-checked, certified company employees, ensuring professional results without subcontracting.
The installation process began with a full tear-out down to the studs. Joey detailed how framing and plumbing were evaluated and updated as needed, with all costs included in the original quote. The new plumbing system and waterproof wall panels were installed from the subfloor up. Grab bars were anchored to reinforced wall sections, and the seat and niche were positioned according to customer input. All components were sealed to the ceiling with antimicrobial silicone. Joey projected a two-to-three-day completion timeline and coordinated a hard measurement visit to confirm final specifications. Installation was planned for eight weeks out to align with ongoing renovation efforts.
Five Star Bath Solutions offers a fully transferable lifetime warranty covering panels, fixtures, accessories, and labor. Joey explained the company’s pricing transparency and promotional incentives, including a $750 discount for upfront payment, $500 off for submitting a review. Flexible financing with no money down and no payments for 30 days post-installation was also presented, along with a three-day legal cancellation window.
Features presented by the representative:
* Walk-in shower conversion with low-threshold base
* Smart Choice composite wall panels in White Pearl marble finish
* Patented Shower Shield waterproof backer board
* Marine-grade antimicrobial silicone sealing
* Rain showerhead with handheld wand on adjustable bar
* Two vertical grab bars for secure entry and support
* Teak fold-down shower seat
* Recessed wall niche for built-in storage
* Obscure glass sliding door system
* Full demo to studs with structural and plumbing repairs included
* Two-to-three-day installation by certified, background-checked employees
* Fully transferable lifetime warranty covering labor and materials
* Optional financing and three-day cancellation window
