A representative from Five Star Bath Solutions guided the customer through the available material options, including fiberglass, acrylic, and the company’s top-tier composite wall system. The composite panels were recommended for their antimicrobial, non-porous, and grout-free surfaces, which prevent mold buildup and simplify cleaning. The representative explained that these systems are custom-manufactured for each home, ensuring precise fit and alignment. Material samples were presented to coordinate with the customer’s flooring and design goals. All shower features—fixtures, shelving, and layout—were customized, and options such as heat-controlled faucets and soft-close glass doors were incorporated to enhance comfort and function.
The company operates locally with a licensed, bonded, and insured in-house team, maintaining consistent quality by not subcontracting any work. The installation process began with a full demolition down to the studs, followed by moisture testing, water damage remediation, plumbing updates, and installation of a custom shower pan and composite wall system. Once materials were received, installation was completed in two days, following the standard four to six week production and scheduling window. All materials and components were manufactured in the United States and designed for long-term durability and performance.
The project is backed by a lifetime transferable warranty covering the product, fixtures, plumbing, and workmanship. Any issue that arises—even years later—is fully covered without additional cost, setting this warranty apart from the limited coverage typically offered with tile or fiberglass systems. The warranty is registered to the home, adding value for future resale. Additionally, the company provides a price match guarantee—if a customer finds a lower price for comparable service within 30 days, the difference is refunded along with an additional $100. Financing options and discounts for credit card or cash payments were also offered to make the remodel more accessible and budget-friendly.
Features Presented by the Representative:
* Walk-in shower conversion with antimicrobial, non-porous composite wall panels
* Custom layout with chrome fixtures and handheld showerhead
* Built-in corner bench and two recessed corner shelves
* Locally staffed, fully insured, and licensed in-house installation team (no subcontractors)
* 1–2 day installation following 4–6 week production and material preparation period
* U.S.-made products and precision custom-fit components
* Lifetime transferable warranty covering all products, plumbing, and workmanship
* 30-day price match guarantee with additional refund incentive
* Delta faucet system with adjustable heat settings and frameless soft-close glass doors
* Flexible financing and payment options available