Representative Zachary Sterling explained how Five Star Bath Solutions is different from other contractors by being locally owned while still backed by the national Five Star brand. He highlighted that all installers are certified employees, not subcontractors, and every job is covered under $2 million liability insurance. He emphasized their five-star Google reviews and long history dating back to the 1980s, showing proven customer satisfaction even “ten years down the road.” Sterling described their exclusive Smart Choice composite material with four-layer-deep color, antimicrobial and anti-scratch properties, and easy cleaning with vinegar or dish soap. He contrasted this with tile or hollow acrylic options, which are harder to clean and prone to cracking, stressing that their composite shower pans are solid, non-slip, and designed to last a lifetime.
Sterling outlined the installation process, noting that the crew would protect the home, tear everything down to the studs, inspect for subfloor or moisture issues, and rebuild using waterproof backer board and composite walls. Customers would be involved in choosing exact placement of grab bars and shelves during installation. The work would be completed in two days once materials arrived, with a lead time of six to eight weeks. He explained their “order once, measure twice” process to avoid errors, and reinforced that only one-third down was required, with the balance not due until the customer had inspected and approved the job. Financing options were discussed, including same-as-cash promotions and long-term low-payment plans, with no early payoff penalties.
Five Star Bath Solutions’ warranty and guarantees were presented as a key differentiator. Sterling explained that unlike other companies offering “limited lifetime warranties” that exclude labor or installation errors, Five Star provides a true lifetime warranty covering product, labor, workmanship, parts, valves, and piping. He described how their shower shield backer board is 100% waterproof and mold proof, and their antimicrobial silicone lasts up to ten years. The warranty transfers to future homeowners, providing long-term protection. He also highlighted their no-surprise guarantee, price match policy, and full insurance coverage, assuring the customer that everything from workmanship to caulking was guaranteed for life.
Features presented by Zachary Sterling:
* Walk-in shower replacement of original 28-year-old unit
* Sliding clear glass door with brushed nickel handle and hinges
* Brushed nickel fixtures with round control knobs and fixed showerhead
* Two corner shelves for water drainage and cleaning simplicity
* One grab bar installed horizontally on the control wall
* Solid composite shower pan with built-in non-slip surface
* Smart Choice composite walls, antimicrobial and anti-scratch
* Two-day installation after six to eight week lead time
* Locally owned, fully insured, certified installers with five-star reviews
* True lifetime warranty covering product, labor, and caulking
* No-surprise guarantee and price match policy
Bathroom Remodel, South Pearl St, Seattle, WA , 98118
