Five Star Bath Solutions, represented by Kevin Forbus, was selected for their 30+ years of bathroom-only specialization and nationwide presence across 93 locations. Kevin detailed the exclusive Smart Choice composite wall system, made with a fiberglass-reinforced six-layer structure that is twice as strong as acrylic. The panels include high-definition finishes, antimicrobial protection, and a scratch-resistant surface. All work is performed by background-checked, certified installers—never subcontractors—and every project is fully licensed and insured, backed by a $2 million policy. The company’s no-pressure approach relies on reviews and referrals rather than traditional sales tactics.
Installation began with a complete tear-out to the studs, followed by mold inspection and full rebuild using a slip-resistant, solid-core shower base and Smart Choice wall panels. The waterproof ceiling panel and trim kit created a sealed shower environment, with all seams finished using 100% silicone for durability. Plumbing was fully replaced, and brushed nickel fixtures were installed, including a corner shelf and handheld wand. The final space achieved a bright and open appearance, with personalization handled through fixture finish and layout selections. Materials were fabricated in Utah after final measurements, with a standard two-day install upon arrival.
Five Star Bath Solutions provides a lifetime transferable warranty tied to the home’s address, allowing unlimited ownership transfers. This includes coverage for all product components, labor, and installation, with no subcontractor liability. The company guarantees that mold discovered during demo will be remediated at no added cost. A fixed pricing model ensures there are no surprise charges, and full job site protection—from front door to bathroom—is standard. Although the customer chose not to proceed with certain color customizations, they appreciated the company’s transparency and quality-focused process.
Features presented by the representative:
* Tub-to-walk-in shower conversion with Smart Choice system
* Full-height wall panels and waterproof ceiling panel
* Brushed nickel fixtures, bench seat, handheld wand with cradle
* Solid-core, slip-resistant base with fiberglass backer
* Antimicrobial, scratch-resistant, grout-free composite surface
* Full tear-out, mold remediation, new plumbing, and quad-lock seals
* Certified, background-checked installers; no subcontractors
* Lifetime transferable warranty (by address, unlimited transfers)
* No surprise mold remediation charges; fixed pricing model
* Product fabricated in Utah; 8–10 week lead time; 2-day install timeline