The Five Star Bath Solutions representative presented the Smart Choice package, featuring quarter-inch thick PVC composite panels that replicate natural stone with high-resolution imaging. The panels are non-porous, antimicrobial, and scratch-resistant, eliminating grout lines for easier maintenance. The representative explained the use of a proprietary Shower Shield waterproof backer system instead of standard green board for added mold protection. Five Star Bath Solutions has 29 years of experience, holds an A+ BBB rating, and employs only certified, background-checked installers, each covered under a $2 million insurance policy. Their streamlined model avoids showroom overhead, focusing solely on quality delivery.
Installation began with a full demolition of the old tile and substrate, followed by thorough inspection and repair of any damaged studs or plumbing lines. A new thermal-insulated shower base was installed, designed for durability without flexing underfoot. The wall system was constructed using the Frost-toned Smart Choice panels, which provided a seamless finish. A recessed niche and two corner shelves were installed for convenience, and a bench seat was integrated into the rear wall. Shower plumbing was reconfigured to expand usable space, and custom glass doors were mounted to match the chrome finish of the fixtures. Work was completed in three to four days with dust and debris contained throughout the project.
Five Star Bath Solutions offers a fully transferable Lifetime Plus Warranty, covering all materials, labor, and fixtures with no exclusions. The company also included a promotional labor discount of 77% for bookings within 30 days. Although the customer declined financing and paid in full, flexible payment options were offered. This remodel not only modernized the appearance of the bathroom but also enhanced functionality and safety for long-term peace of mind.
Features presented by the representative:
* Walk-in shower remodel with two corner shelves, recessed niche, and bench seat
* Frost finish Smart Choice PVC composite wall panels
* Chrome Delta fixtures with rain and handheld shower combo
* Seamless, antimicrobial, low-maintenance wall design
* Proprietary waterproof Shower Shield backer system
* Thermal-insulated, non-flexing composite shower base
* Custom glass doors to match fixture finish
* Full demo and plumbing reconfiguration included
* Certified, insured, and background-checked installers
* A+ BBB rating with 29 years of industry experience
* Lifetime Plus transferable warranty on product, labor, and parts
* 77% off labor discount with early booking
* Flexible financing options offered, customer paid in full