The Representative explained that Five Star Bath Solutions addresses these issues through a complete system redesign rather than surface-level repairs. The failing tile and grout system, which allowed moisture to penetrate behind the walls and saturate the pan, was replaced with a solid, grout-free wall system and a custom-built pan to eliminate the root cause of leaks. The Representative reinforced the company’s credibility by highlighting its long-standing presence since 1996, its network of locally owned and operated franchises, and its strong reputation backed by high customer ratings. The new system provides a durable, non-porous, and low-maintenance solution that prevents mold and water intrusion while delivering the clean, stone-like appearance shown in the finished images.
The installation process involved a full tear-out down to the underlying structure, including removal of tile, drywall, and the compromised shower base. The space was then reframed to extend the shower outward, creating additional depth while maintaining proper drainage alignment. A custom pan was installed and paired with waterproof wall panels, followed by the addition of recessed corner shelving and grab bars for safety. Plumbing was upgraded to include a diverter system controlling both the overhead rain shower and handheld wand. The project also included closing off the interior window and preparing surrounding areas for finishing. Certified installers completed the transformation with attention to both structural integrity and visual consistency, ensuring the final layout matched the customer’s accessibility and design goals.
The finished shower reflects a long-term solution focused on durability, safety, and ease of maintenance. The new system eliminates grout lines entirely, preventing future leaks and reducing upkeep. A watertight seal is achieved using high-performance bonding materials designed to maintain flexibility and prevent separation over time. The company stands behind the installation with strong guarantees on materials and workmanship, ensuring the shower remains structurally sound and visually consistent for years to come. The redesigned space delivers improved accessibility, modern functionality, and a neutral finish that supports both daily use and future resale value.
Features Presented by the Representative:
• Complete tear-out of existing shower and damaged materials
• Custom-built low-threshold shower pan
• Solid, grout-free wall system with stone-look finish
• Frameless glass enclosure with single opening door
• Overhead rain shower head and handheld wand on slide bar
• Diverter valve for multiple water functions
• Recessed corner shelving for storage
• Grab bars installed for stability and safety
• Shower expansion with new framing for increased depth
• Interior window removal and conversion to wall space with niche
• Neutral, resale-friendly design
• Factory-trained, background-checked installers
• Waterproof installation system designed to prevent leaks and mold