Catherine Walker from Five Star Bath Solutions explained the benefits of their exclusive Smart Choice wall system, highlighting its antimicrobial, nonporous, grout-free composite surface that is easy to maintain. The material is designed to resist mold and mildew, and its heat-welded construction provides a seamless, watertight seal. Catherine pointed out that the wall panels are thicker and more durable than traditional acrylic, offering a high-end appearance that mimics natural stone without the upkeep. She described the company’s history as a family-owned, locally operated business with 29 years of experience and a 4.9-star rating on Google. All installers are factory-trained, background-checked, and specialize exclusively in bathroom remodels.
The installation would include full demolition down to the studs and mold remediation at no additional cost if needed. The space would be rebuilt using waterproof composite backer board, and a non-slip, low-threshold composite shower base would be installed. The white wall panels, corner shelves, and fixture upgrades would all be completed on-site for a precise fit. Catherine explained that blocking would be installed behind the walls for reinforced fixture mounting, and that floor protection and dust control would be in place throughout the process. The installation was expected to take two to three days, followed by a final walkthrough with a senior technician to ensure all work met expectations.
Catherine reassured the customer that the walk-in shower system would be covered under a fully transferable lifetime warranty that includes labor, materials, and parts. Any service needs would be handled directly by Five Star Bath Solutions, avoiding third-party delays or outsourcing. She also shared financing options and a discount tied to participation in the company’s online review program. The customer expressed satisfaction knowing their remodel would be properly supported and built to last.
Features presented by the representative:
* Smart Choice antimicrobial, grout-free composite wall system
* White wall panels with brushed nickel Delta fixtures
* Heat-welded, nonporous seamless waterproof surface
* Custom low-threshold non-slip composite shower base
* Waterproof composite backer board
* Integrated corner shelving
* Handheld showerhead with diverter
* Simple shower curtain for open accessibility
* Mold remediation included if needed
* Factory-trained, background-checked installers
* Family-owned, locally operated with 29 years in business
* 4.9-star Google rating
* 2–3 day installation with full floor protection and dust control
* Final walkthrough by a senior technician
* Fully transferable lifetime warranty on labor, products, and materials
* Direct service support from Five Star Bath Solutions
* Flexible financing and review-based discount available
