Tabitha Lambert from Five Star Bath Solutions introduced the Smart Choice composite wall system, explaining how it offers antimicrobial protection, scratch resistance, and zero-grout seams for easier cleaning. The company’s proprietary shower shield backer board, resistant to mold and water damage, was included behind the wall panels for added structural security. The selected configuration included four corner shelves for symmetrical product storage, a wide-format grab bar for support, and a handheld shower fixture mounted on a curved arm. The customer opted out of the fold-down seat and black hardware, shifting toward a cleaner brushed nickel package for consistency with existing finishes.
The existing fiberglass tub and wall surround were removed down to the studs. All plumbing was replaced, including PEX lines and a new valve. The Smart Choice system was installed using marine-grade silicone and adhesives designed for lasting waterproof integrity. The final layout preserved the same tub footprint while improving function with accessible shelf placement and a low-maintenance wall finish. The installation also included a recessed niche behind the curtain rod and grab bar alignment designed for mobility aid compatibility.
Five Star Bath Solutions provided a fully transferable lifetime warranty on all installed components, including grab bars, shower hardware, and caulking. Tabitha explained that the warranty is not voided by installer errors and is valid even after resale. The package included a 30-day best-price guarantee and a three-day cancellation window. Although the original quote included glass and specialty upgrades, the revised package reflected design modifications that improved value and simplified upkeep. No subcontractors were used, and the customer was assigned a project manager to oversee measurement and scheduling coordination.
Features presented by the representative:
* Tub-to-walk-in shower conversion
* Grout-free Smart Choice subway tile wall system
* Brushed nickel hardware package
* Multi-function handheld shower on curved arm
* Four floating corner shelves for storage
* Stainless grab bar on rear wall
* Curved shower rod (glass door omitted at install)
* Marine-grade silicone and proprietary backer board
* New PEX plumbing and valve system
* 2–3 day in-house certified installation
* Fully transferable lifetime warranty
* 30-day best price guarantee and cancellation window
* Background-checked, locally based install team
