Joey LeBlanc of Five Star Bath Solutions recommended their Smart Choice package, emphasizing its grout-free antimicrobial composite walls and fully waterproof HydroShield backer board. He explained that Smart Choice offered a quarter-inch thick surface with a built-in texture for slip resistance and a multi-layer printed stone design that was more durable than fiberglass or acrylic. Joey also highlighted the use of marine-grade silicone instead of caulk, which eliminates the need for future resealing and prevents mold buildup. The customer appreciated that the product mimicked the look of tile while offering easier cleaning, and that the material’s strength avoided the flexing common in cheaper systems.
The installation process included full demo to the studs—already partially completed by previous contractors—followed by verification and treatment of any remaining moisture or structural damage. Five Star installed a thermal-insulated, weight-bearing pan and mounted all accessories to ADA-backed blocking for safety. The walls were completed with floor-to-ceiling antimicrobial panels in a textured stone finish and sealed using a quad-lock system with marine-grade silicone. The finished space included a wide walk-in base with matching mosaic-tiled shower floor, an integrated bench, two corner shelves, oil-rubbed bronze fixture upgrades, and a curtain rod in place of the previously requested sliding rainfall glass doors. Installation was completed with new recessed overhead lighting. Visuals confirm the grab bar was omitted from the final layout, likely due to layout constraints or updated design decisions. Installation typically takes two to three days, with materials arriving in approximately six to eight weeks.
Five Star Bath Solutions provides a fully transferable Lifetime Plus Warranty covering product, parts, labor, and craftsmanship, with no fine print exclusions. Joey reviewed their No Surprise Guarantee—which covers all behind-the-wall repairs at no extra cost—and the Price Assurance Guarantee, which promises to beat any comparable competitor’s written quote by $100. Promotional discounts included 77% off installation, $750 for agreeing to leave an online review, and $500 for using cash or personal financing, reducing the original price from $21,279 to $15,773. A same-day corporate upgrade option offered Smart Choice quality at the Performance tier’s price for customers ready to sign on-site. Although the customer declined to commit immediately, they expressed confidence in the presentation, quality, and clarity of the offer.
Features Presented by the Representative:
* Walk-in shower replacement with bench and curtain rod enclosure
* Smart Choice antimicrobial wall system in Buccino Cream with HydroShield waterproof backer
* Oil-rubbed bronze handheld shower fixture (Delta style), mounted with matching trim
* Two corner shelves, integrated bench, textured mosaic tile base
* Full demo to studs, new PEX plumbing, ADA-backed fixture mounting
* Quad-lock panel sealing and marine-grade silicone throughout
* Two- to three-day installation after six- to eight-week material delivery
* Lifetime Plus Warranty covering product, labor, and parts
* No Surprise Guarantee and Price Assurance Guarantee
* Total price reduced to $15,773 with full applied promotional discounts
* Optional corporate upgrade pricing offered for same-day commitment