Scot Kemmer from Five Star Bath Solutions recommended the Smart Choice package to meet both the aesthetic and performance goals. He introduced the customer to Five Star’s exclusive wall systems made from quarter-inch virgin PVC with deep stone-textured 3D imaging, designed to resemble real marble while offering a non-porous, antimicrobial surface. The panels are paired with Shower Shield cement-foam substrate, offering full waterproofing and thermal insulation. Scot emphasized that the company avoids organic or recycled materials and exclusively uses factory-trained crews to ensure precision installation. A same-day upgrade incentive from corporate was offered to bring Smart Choice pricing in line with entry-level options, provided the project was booked promptly.
The installation scope included full demolition down to the studs, inspection and repair of wall framing, installation of waterproof Shower Shield backer, and layout of the Smart Choice wall panels. The final build featured a walk-in shower with two large corner shelves and a custom-cut bypass glass door, installed in place of the frameless panel originally discussed. Matte black Delta hardware was installed throughout, including the handheld/rain combo fixture and a diagonal safety grab bar. The flooring, niche, and visual alignment of the panel seams reflect clean transitions and tightly integrated waterproofing. Paneling was also installed along the toilet wall, achieving a unified finish. The install was scheduled for completion before March 3rd and executed over two days.
Five Star Bath Solutions provides a Lifetime Plus warranty covering labor, product, and installation, fully transferable to future homeowners. The system includes a 50-year antimicrobial silicone sealant and guarantees protection against mold, water damage, or failure. The customer received 77% off labor and an additional $1,600 promotional upgrade, reducing the total project cost to $14,976. Payment was made via credit card to accrue travel rewards. The representative assured clean installation, no hidden fees, and simple ongoing care.
Features presented by the representative:
* Walk-in shower conversion with matte black Delta fixtures
* Bypass sliding glass door system
* Two full-depth corner shelves and diagonal grab bar
* Smart Choice virgin PVC panels in natural stone finish
* Cement-foam Shower Shield waterproof substrate
* Wall panel extension behind the toilet for seamless coverage
* Thermal-insulated, non-slip base and full PEX plumbing updates
* Completed in two days by certified, background-checked installers
* Full demo to studs, framing repair, cleanup, and walkthrough included
* Lifetime Plus warranty covering product, labor, and parts
* Total cost: $14,976 after $10,000 in discounts, paid via Amex
Tub To Shower Conversion, 60th Ave, Arvada, CO , 80004
