Koren Goettler of Five Star Bath Solutions guided the customer to the SmartChoice composite system, a ¼″-thick, six-layer PVC construction with antimicrobial, scratch-resistant matte finish that mimics natural stone without the upkeep of tile. She explained Five Star’s exclusive focus on bathroom remodels—no subcontracting—with all installers trained in-house and backed by a national supply network but local service. Licensed, bonded, and insured since 1996, the Mill Creek franchise has completed thousands of projects with no hidden fees.
Installation began with a critical measure, followed by teardown to the studs, inspection for damage, and installation of the proprietary waterproof backer board. Composite panels and an integrated textured floor pan were installed with structural reinforcement, then the brass fixtures, niche, grab bar, and frameless barn-door hardware were fitted. The two- to three-day remodel window was scheduled six to eight weeks after approval, with floors and walls protected throughout and a post-install cleanup and walkthrough.
**Features Presented by the Representative:**
* Walk-in, no-curb entry shower with integrated composite floor pan
* Six-layer PVC composite panels in blue-gray marble pattern
* Ceiling-mounted square brass rain showerhead
* Matching brass handheld wand with single-lever control
* Single recessed niche with two integrated shelves
* One matte-black structural grab bar
* Frameless barn-style sliding glass door with matte-black hardware
* Full-height, seamless panels with no grout lines
* Proprietary waterproof backer board system
* Homeowner-provided vanity and toilet installation included
* Two- to three-day remodel timeline within a six- to eight-week window
* Lifetime, transferable warranty on all materials and labor
* No Surprise, Best Price + $100 Match, Certified Craftsman, and Property Protection Guarantees
