The Five Star Bath Solutions representative explained that the Smart Choice composite system would meet both aesthetic and performance needs. Its non-porous, antimicrobial surface prevents staining and mold while being highly scratch resistant, requiring minimal upkeep. The representative highlighted the company’s local ownership, long-term presence since the 1980s, and strong standing with the BBB. Installations are exclusively handled by in-house certified technicians, with full liability coverage provided throughout. Assurance was given that any hidden damage, such as mold behind existing tile, would be addressed without unexpected cost increases.
Installation began with a full tear-out down to the studs, followed by replacement of outdated plumbing components. The final walk-in shower included a recessed niche, a mounted grab bar for safety, and a new frameless glass enclosure. While the customer originally asked for a frameless swing door, the installed unit features a frameless sliding system, likely adjusted for spatial practicality based on layout. Wall panels were selected in a warm, marble-like pattern that complements the tile floor while upgrading the space’s overall appearance. A fold-down teak bench was also integrated to meet the customer’s seating request without adding visual clutter.
Five Star Bath Solutions offers its Lifetime Plus Warranty on all installed materials, labor, and parts, fully transferable to future homeowners. The warranty also covers antimicrobial treatment and sealing. The representative reviewed available financing options, promotional booking incentives, and reinforced the company’s no-surprise pricing structure with all insurance protections in place for the project’s duration.
Features presented by the representative:
* Walk-in shower conversion with frameless sliding glass doors
* Neutral-toned Smart Choice composite panels with subtle marble pattern
* Recessed niche for bath products and fold-down teak bench
* Chrome hardware and grab bar installed with wall reinforcement
* Non-slip antimicrobial composite shower base
* Full demolition to studs with mold mitigation and cleanup
* Updated PEX plumbing and new water control valves
* In-house, certified, background-checked installation crew
* Lifetime Plus Warranty with full transferability
* Local ownership with long history and strong BBB rating
* Financing and scheduling promotions available
