Zach Sterling from Five Star Bath Solutions recommended the Smart Choice package, explaining that it features quarter-inch-thick pure PVC wall panels scanned from real stone for a realistic look. He highlighted that the Smart Choice system is non-porous, antimicrobial, scratch-resistant, and designed to be extremely low-maintenance, only requiring basic cleaning with vinegar and dish soap. Zach shared that Five Star Bath Solutions has been operating for over 29 years, maintains an A+ BBB rating, and all installers are background-checked and Five Star-certified specialists. He emphasized their reputation for being fully licensed, insured up to \$2 million, and completing projects without subcontractors to ensure high-quality results.
The installation process involved full demolition down to the studs, inspection for any structural issues, and mitigation of any mold without additional surprise charges. New PEX plumbing lines were installed, proprietary waterproof Hydro Block (Shower Shield) backer was applied, and solid, non-flexing pan was set. Once demolition and prep were complete, wall panels and base were installed in two days; custom-fit glass door will be measured and installed within four to six weeks, with the temporary curtain rod ensuring full usability in the interim.
Five Star Bath Solutions provides a Lifetime Plus Warranty covering product, parts, and workmanship without exclusions and transferable to future homeowners. Zach explained that the Smart Choice package guarantees lifetime coverage for all elements, including fixtures and labor, unlike competitors who limit warranties if the installation is at fault. He outlined that the customer qualified for a 77 percent discount on installation labor if booked within 30 days and highlighted corporate promotions like a free upgrade to the Smart Choice system. Financing options included zero down with low monthly payments or 12-month same-as-cash plans with no penalties for early payoff.
Features Presented by the Representative:
* Standard rectangular walk-in shower with low-threshold base
* Pure white, antimicrobial, scratch-resistant composite wall panels
* Waterproof Hydro Block backer system
* Delta commercial-grade handheld shower system with single-handle valve
* Two built-in corner shelves
* Temporary curved stainless shower rod pending custom glass door
* Certified, background-checked Five Star installers
* Full demolition to studs with mold mitigation included
* A+ BBB rating and over 29 years of experience
* Lifetime Plus Warranty on product, parts, and workmanship
* 77 percent installation labor discount and Smart Choice upgrade promotion
* Financing options with zero down or 12 months same-as-cash