Zach Sterling from Five Star Bath Solutions recommended the Smart Choice composite package to address the customer’s goals. He explained that this material is non-porous, antimicrobial, and designed to resist mold and soap buildup—cleanable with only vinegar and dish soap. The company, operating since the 1980s with a local in-house team, holds a strong BBB rating and carries full liability insurance. Zach emphasized that Five Star Bath Solutions focuses exclusively on wet area remodels, ensuring project consistency and specialized workmanship. The layered detail in the composite panels offers a stone-like depth without the maintenance issues of real stone.
The installation process began with a full demolition down to the studs, removing all old plumbing and backer material. New PEX water lines were installed along with the Hydro Shield waterproof backer board system. A custom-fit solid core base with a non-slip surface was placed to match the dimensions of the original tub footprint. During the installation, the recessed shelf, grab bars, and seat placement were finalized with the customer. While demolition and prep work occurred in the first two days, a follow-up technical measurement confirmed precise drain alignment before final install. Throughout the process, protective floor coverings were used, and all debris was removed by the crew upon completion.
Five Star Bath Solutions includes a Lifetime Plus Warranty on the Smart Choice package that covers product, labor, and sealing—fully transferable and without exclusions. The antimicrobial properties of the composite panels further protect against mold and moisture damage, eliminating the fine print limitations found with other providers. Zach also walked through flexible financing options, including zero-down and same-as-cash plans. The project was backed by full home protection guarantees and was installed by certified in-house professionals.
Features presented by the representative:
* Tub-to-walk-in shower conversion with curtain entry (no glass door)
* Full-height wall panels in soft gray vein-cut stone design
* Single recessed shelf for bath items
* Fold-down teak seat rated for high weight capacity
* Dual grab bars for improved mobility and safety
* Smart Choice antimicrobial non-porous composite system
* Hydro Shield waterproof cement-coated backer board
* Solid core, non-slip custom shower base
* All installation by in-house certified technicians
* Full home protection during work and complete debris removal
* Lifetime Plus Warranty with no exclusions and full transferability
* Financing options including zero-down and same-as-cash plans