Representative explained that Five Star Bath Solutions specializes exclusively in bathrooms and shower spaces while providing the support of a nationally established franchise with locally operated service. Representative reviewed the company’s focus on mold prevention, non porous materials, and long term durability through the use of antimicrobial composite wall systems, marine grade sealants, and waterproof closed cell foam backer systems. Representative also emphasized that all installers are W2 employees with certified trade experience and that no subcontractors are used during installation. Additional benefits discussed included liability insurance coverage, transferable warranties, transparent communication, and guarantees centered around craftsmanship, value, and customer satisfaction.
Representative outlined a full tear out process down to the studs to properly inspect for water damage, mold, and structural concerns before rebuilding the bathroom with updated materials and plumbing. The installation included a new cast acrylic tub with foam support underneath for added stability and insulation, marble-look composite wall panels, brushed nickel Delta fixtures, dual corner shelves, grab bars, and updated plumbing components. The soffit area remained while the bathing space received a significantly cleaner and more modern appearance with improved accessibility and storage. The bathroom was also updated with a larger vanity, new toilet, and dark luxury vinyl plank flooring that complemented the lighter shower surround panels. Representative explained that the home would be protected throughout installation using dust containment measures and cleanup procedures, with estimated scheduling occurring several weeks after final measurements and material confirmation.
Representative reviewed the Five Star Bath Solutions warranty and guarantee program, explaining that the selected composite wall system carries a transferable lifetime warranty tied to the home rather than the homeowner. Representative stated that warranties cover products, parts, and workmanship, including installation-related concerns that many competitors exclude. Additional guarantees included certified craftsmanship, no surprises regarding hidden damage behind walls, property protection coverage, and a best value guarantee for comparable products and services. Representative also explained that the company remains focused on long term customer support and continued satisfaction well beyond installation completion.
Features Presented by the Representative:
* Full tear out to the studs with inspection for mold, mildew, and water damage
* Closed cell foam waterproof backer system
* Marble-look Triton composite wall surround with non porous antimicrobial surface
* Marine grade sealant for low maintenance performance
* Cast acrylic tub with textured floor and foam-supported base
* Brushed nickel Delta shower and tub fixtures
* Removable handheld shower wand with adjustable slide bar
* Integrated corner shelving for storage
* Grab bar installation for added accessibility and support
* Installation of new vanity and toilet
* Luxury vinyl plank flooring
* W2 certified installers with no subcontractors
* Dust containment and cleanup procedures during installation
* Transferable lifetime warranty covering product, parts, and workmanship
* Best value guarantee, certified craftsmanship guarantee, no surprises guarantee, and property protection guarantee
New Bathtub Installation, Village Dr, Macomb, MI , 48044
