Tim Brouillard from Five Star Bath Solutions explained the features and benefits of their products, emphasizing that their showers are constructed using a waterproof backer board, sealed multiple times to ensure no leaks, and include reinforced heavy-duty shower bases that do not creak or crack over time. He highlighted that their system is easier to clean compared to traditional tile and grout, as it is non-porous, antimicrobial, and resistant to stains and mold. Tim also mentioned that the company's products come with a lifetime guarantee against staining, fading, or cracking, which reassured the customer about long-term durability.
The installation process was described in detail by Tim, who explained that the job would involve tearing out the old tub and walls, installing the new system up to the ceiling with precise sealing in every corner, and completing the installation in two days. He also noted that the project timeline from start to finish would be about eight weeks, with the initial visit by an installer to take measurements and ensure the correct ordering of materials. This process would guarantee that the installation would be done correctly without needing additional work on the flooring.
Five Star Bath Solutions offers a comprehensive lifetime warranty on both materials and labor, which is transferable to future homeowners. Tim emphasized that the company's installers are trained and certified, and that the company is highly rated, with 25 years in business and thousands of jobs successfully completed. The warranty covers all parts and materials, and any issues that arise will be resolved by the company, ensuring that the customer's investment is protected. Additionally, Tim offered the customer a discount if they decided to move forward with the project, reflecting the company's commitment to customer satisfaction.
Tub to Shower Conversion, Knapp Ave, Warren, MI, 48093
