Ben Beckett from Five Star Bath Solutions outlined the company’s offerings, emphasizing the benefits of their Smart Choice composite system, which is durable, waterproof, and easy to clean. He highlighted that the composite material is non-porous, antimicrobial, and resistant to mold and mildew, making it an ideal choice for long-term use. Ben also detailed the company's strong reputation, including their high Google rating and recognition through the Angie’s List Super Service Award, reinforcing their credibility and expertise in bathroom remodeling.
The installation process was thoroughly explained, with Ben noting that the project would involve removing the existing tub and any underlying materials to address potential moisture issues. The installation was expected to take one to two days, with a total timeline of six to eight weeks from the initial consultation to completion. Ben also discussed the customization options available, including the choice of fixtures, shelving, and a sliding glass door, all tailored to the customer’s preferences.
Five Star Bath Solutions offers a comprehensive lifetime warranty on both materials and labor, which is transferable to future homeowners. Ben reassured the customer that the warranty covers all aspects of the installation, providing long-term peace of mind. He also explained that the company’s policy is not to require final payment until the customer is fully satisfied with the work, ensuring a commitment to quality and customer satisfaction.
Tub to Shower Conversion, Lake Valley Dr, Shelby Twp, MI, 48317
