Chris, the company representative, assured the customer of the quality and customization options available through Five Star Bath Solutions. He emphasized the benefits of their high-quality, non-porous materials that are easy to clean and resistant to mold and mildew. The representative also highlighted the company’s expertise, mentioning their high customer satisfaction ratings and numerous positive reviews that showcase their reliability and attention to detail.
The representative explained the company's installation process, which is designed to minimize disruption in the customer's home. He assured that the job would be completed efficiently within two days. Chris also mentioned that the installers are experienced, certified professionals who are careful and respectful of the customer’s home. The customer was informed that they would receive a full cleanup post-installation, leaving the bathroom ready for immediate use.
Five Star Bath Solutions offers a comprehensive warranty on their products and installation services. The customer was informed that the shower would be covered by a lifetime warranty, ensuring that any issues would be addressed promptly. The representative reassured the customer that this warranty reflects the company’s confidence in their products and commitment to long-term customer satisfaction.