Five Star Bath Solutions, represented by Joey LeBlanc, emphasized their unique material offerings and low-maintenance, grout-free systems. Joey highlighted their proprietary composite wall system backed with waterproof board as a cleaner, more durable alternative to traditional ceramic tile. The customer appreciated the transparency and product demonstrations, such as the difference between standard fiberglass and the Smart Choice composite. Joey also discussed customizable safety features like grab bars that can support up to 400 pounds, ADA-compliant designs, and personalized storage options. The company also made a strong case for their professionalism, noting their 4.9-star Google rating, licensed and insured staff, and veteran hiring and training processes through a national center in Detroit.
Joey detailed the company’s down-to-the-studs installation process, including moisture checks and stud replacement at no extra cost, ensuring any underlying mold or structural issues were handled correctly. Five Star Bath Solutions emphasized their commitment to cleanliness, promising job site cleanup and the use of marine-grade silicone in wet areas. Their installation crews are full-time employees, not subcontractors, and customers are kept informed throughout the project with a dedicated project manager. The initial quote included tax, installation, and all features discussed, including shelves, grab bars, the bench, new fixtures, and shower entry finish.
The company offers multiple warranty options based on the material package selected. Their standard fiberglass system carries a three-year warranty, the performance acrylic option includes a ten-year warranty, and the Smart Choice composite system features a lifetime warranty with waterproof backing. Additionally, they offer a corporate upgrade that provides lifetime warranty features at the performance package price if the customer proceeds the same day. Their payment structure includes a one-third deposit with the remainder due 24 hours post-installation, and military discounts along with limited-time offers like $1,000 off or 77% off installation were also discussed.
Key features presented by Joey LeBlanc:
* Walk-in shower with bench, grab bars, and open-entry layout
* Chrome fixtures with handheld wand and fixed head
* Grout-free, low-maintenance composite wall systems
* Waterproof backer board and marine-grade silicone
* Down-to-the-studs installation and moisture check
* Custom shelving, ADA-compliant accessories
* Locally owned franchise with national support
* 4.9-star Google rating, licensed and insured installers
* Dedicated project manager and job site cleanup
* Lifetime warranty on premium Smart Choice system
* Corporate upgrade and military discounts available
* Flexible financing with minimal upfront payment
Bathroom Remodel, McEver Park Dr, Acworth, GA, 30101
