Chris Copeland from Five Star Bath Solutions highlighted their options for a quality and long-lasting remodel. He explained that they offer three primary materials for walls: fiberglass, acrylic, and a new composite material designed to mimic natural stone. Chris described the acrylic option as popular among competitors like Rebath and Jacuzzi but noted that the company’s composite material provided added benefits like scratch resistance and antimicrobial properties to prevent bacteria and mold growth. Additionally, Chris emphasized Five Star Bath Solutions' 4.8 Google rating, A+ rating with the Better Business Bureau, and 30 years of experience. He noted that they operate from a local office in Marietta owned by Joe and T., assuring the customer of a reputable and well-reviewed service.
The installation process would take one to two days and involve a complete demo down to the studs. Chris assured the customer that Five Star Bath Solutions would replace all water lines with PEX, a new mixing valve, and a drain to prevent future leaks. He described their use of a waterproof backer board behind walls, differentiating it from less durable green board or plywood used by some companies. Lead times for installation were estimated at four to six weeks from contract signing, allowing the customer to plan around the remodel timeline.
Five Star Bath Solutions provides a lifetime warranty for their premium options, covering products, parts, and labor. Chris explained that this warranty is transferable once, allowing the new owner to benefit if the customer decided to sell their home. He noted that they use in-house W2 employees rather than subcontractors to maintain consistent quality, further reinforcing the company's commitment to reliable, long-term solutions for their customers.
Bathroom Remodel, Yellowtail Ln, Kennesaw, GA, 30152
