Brett McIntyre from Five Star Bath Solutions highlighted the company’s composite materials, focusing on easy maintenance, non-porous surfaces, and antimicrobial properties to prevent mold and mildew growth. He explained that their proprietary waterproof backer board offers higher durability compared to standard plywood or green board commonly used by other companies. Brett emphasized Five Star Bath Solutions’ quality control and trustworthiness, mentioning their A+ rating from the Better Business Bureau and 30-year history. As a licensed and insured company with local ownership, they prioritize customer satisfaction and rely on reviews to build their reputation, showcasing transparency and reliability.
For the installation, Brett outlined an efficient one-day process, with a team of W2 employees, not subcontractors, to ensure consistent quality. The installation includes a full demo down to the studs, new PEX piping, and subfloor repairs, which are all handled without additional costs. Brett assured the customer that they would address plumbing and structural issues upfront, replacing necessary components and installing the tub with reinforced framing and waterproofing. The project was estimated to take approximately four to six weeks from contract signing to completion, allowing the customer ample time to coordinate with any additional home repairs needed.
Five Star Bath Solutions provides a lifetime warranty on their products, parts, and installation, covering fixtures, plumbing, and the structural integrity of the materials used. Brett explained that this warranty includes their proprietary backer board, with a one-time transfer to new homeowners, adding long-term value and peace of mind for resale. Brett also outlined available financing options and mentioned that the company's pricing remains competitive despite using high-quality materials and having local, experienced employees.
Bathroom Remodel, Fair Haven Way SE, Smyrna, GA, 30080
